Latest Version of Win7 Driver (4.2.0.2)

[Greg]

So Greg, Any news on getting it to work?

Fobiwan, I figured out what was causing it to BSOD, it was a USB connection from the computer to an M-Box two channel Audio I/O box that came with the ProTools. There must have been some kind of ground loop. So I unplug it now after using it. I bought a USB isolator chip demo card, and have yet to put that in the circuit, but think that will let it stay hooked up. This computer has a finicky power supply that even causes it to shut down when the system goes on the UPS battery backup. I had used a star ground pattern with all the music eq grounds stemming from only one wall outlet, and that got rid of basically all the ground loops and hum, but the computer was hooked through a UPS to this technical ground and the UPS was causing weird things. BTW, Doug was right with the idea that it was the PS.

I had taken the GL 824 out of the box to try to debug the problem. Now that the cause is found I'll plan to put it back in and try it with the 64-bit Win 7 and ProTools 9.

Dell replaced the motherboard and the disk. Nice of them. But I'm still re-installing software, and my day job has been encroaching on my love of music lately, and it is taking longer than desired. But soon I'll plan to heat up this recording again.

Thanks everyone for your support. It is a stable computer now. I'll keep you informed about when the GL is plugged back in and tested. (Hopefully there are new drivers that don't show the 'test' message on the bottom right)

Greg

[Doug Proctor]

Hi Greg,

I don't know if this will apply to you or not but when Pro Tools free was released several years ago it absolutely would not work with my GL cards. I hope this isn't the case for you but keep it in mind. The "test" tag is pretty much permanent in 64 bit after SP1. I never found a way to remove it but I don't really care about it either.

[possum442]

Hello - has anyone found a solution to this? I have the roughly the same problem with a twist. Installed latest driver, running win 7 x64, with Ableton live 8 and an 824. Had the missing dll issue and fixed it by downloading, and am now encountering the 0xc000007b issue when trying to load the control panel. The difference is that Ableton sees my 824, but interprets as a MME/Direct X driver. It works, but I am getting a lot of latency into Ableton. When I look for an ASIO driver in Ableton, it finds the 32 bit driver for GL 824, and is not able to load - does anyone have any ideas? Thanks so much.

[Doug Proctor]

Hi Possum442,

If you are having problems regarding the Control Panel it is almost certainly due to the Visual Studio 2010 Redestributables not being installed correctly. Download them from Microsoft if you haven't already.